Over the next few weeks I will add a few Sales Tips from a really good book. "The World's Best Sales Tips by Ciaran McGuigan is a quick toolkit for improving your sales techniques.
One of the classic problems is Cold Calling. Let's face it nobody likes rejection and Cold Calling has quite a bit of this.
In Chapter 1 of this book Ciaran talks about the initial greeting. A BIG mistake is not qualifying that you are talking to the person you expect. Don't assume that the person answering is the person you expect to be talking to. You could have been put through to the wrong extension number or another person may be answering the phone for that person.
A really funny spin on this is: Show up & Throw Up from the SalesRoundup Podcast team. This is extreme but Ii think we have all seen elements of this.
What has been your experience? Heard any good stories?
TheBizWiz
www.boulterassociates.com.au
www.informgroup.com.au
Wednesday, August 13, 2008
Subscribe to:
Post Comments (Atom)
Posts
1 comment:
Dave, the point about the initial greeting is very important. Remember the old adage, "You only get one chance to make a first impression". If you fail to do so, the rest of your sale can be compromised and you are on the back foot from the start.
Post a Comment